Article summary
A common assumption in theories of electoral accountability is that voters learn about an incumbent's quality by observing public goods outcomes. Empirical findings are mixed: making outcomes more visible sometimes strengthens accountability, but often it does not. This work reconciles those heterogeneous findings by centering bureaucrats in the production of public goods. A simple formal model with three actors — a voter, a politician, and a bureaucrat — shows that accountability relationships produce different empirical implications depending on the level of bureaucratic quality.