Does responsiveness influence approval ratings for members of Congress (MCs), their parties, or the institution itself?

This article examines whether positive actions by MCs affect citizens' evaluations. Initial analysis of cross-sectional survey data links contact with legislators to some institutional support.

However, a unique panel design controlling prior opinions and avoiding recall bias reveals no such spillover effects for institutions. Constituents receiving direct responses from their own MC show significantly higher approval ratings for that representative.

Interestingly, responsiveness does not translate into positive evaluations of the political party or Congress as an institution.

Key Findings:

• Constituent satisfaction with individual MC depends on responsiveness
• No evidence of institutional spillover effects from individual actions
• Political parties and Congress receive no benefit from constituent-level responsiveness perceptions

Why It Matters:

These findings suggest legislative responsiveness operates at the local level rather than driving broader political evaluations.