
Why This Question Matters
Political disagreement during crises forces citizens and policymakers to choose how to communicate: through adversarial debate, joint problem‑solving, or open exchange. Simon Stocker, André Bächtiger, Bernhard Kittel, and Marco Steenbergen ask how these different communication modes affect two outcomes central to democratic politics—how deeply people reason about contentious issues and how their opinions polarize or move—during the COVID‑19 pandemic.
How the Study Works
The authors run two population‑based survey experiments—one in Germany and one in Austria—using real, high‑stakes COVID policy questions: whether to prioritize health or freedom (Germany) and whether to introduce mandatory vaccination (Austria). Participants were exposed to one of three communication modes: a contestatory mode (adversarial argumentation), a collaborative mode (joint problem‑solving orientation), and an open mode (non‑judgmental exchange). Two control conditions—an information‑only treatment and a placebo—help isolate the effects of communicative style from mere exposure to facts.
What They Found
Why It Matters for Deliberation and Policy
The study suggests that deliberative designers and communicators should match mode to goal: use contestatory or open formats to deepen individual reasoning, foster collaborative formats when the aim is constructive, joint problem‑solving, and prioritize open exchange when trying to engage deeply polarized audiences. For less polarized issues, carefully targeted information campaigns may be sufficient to shift opinions without needing to engineer a particular communicative style.

| Deepening, Bridging and Moving Minds in Stressful Times was authored by Simon Stocker, André Bächtiger, Bernhard Kittel and Marco Steenbergen. It was published by Cambridge in BJPS in 2025. |