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Why Trust Matters More Than Promises in Public Policy

This article explores how citizens' attitudes toward policies depend on institutional credibility.

The Core Problem: Citizens face uncertainty about whether promised benefits will actually be delivered because of agency loss and time inconsistency issues.

How We Tested It: Using three survey experiments with representative U.S. samples to examine the effects of institutional rules and authority allocation on public investment support.

What We Found: Institutional context significantly impacts citizen trust, revealing that voters respond to credible commitments rather than just promises.

Implications: The findings illuminate citizens' capacity for sophisticated political reasoning about investments in valued social goods.

American Journal of Political Science
Policy Attitudes in Institutional Context: Rules, Uncertainty, and the Mass Politics of Public Investment was authored by Alan M. Jacobs and J. Scott Matthews. It was published in AJPS in 2017. Find on Google Scholar10.1111/ajps.12209
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